Meridian Capital

Legal

Complaints Handling Procedure

Last updated: August 2023

This document is provided in English only. The English version is the legally binding version.

We are committed to providing high-quality service. If you are dissatisfied with any aspect of our service, we have a formal procedure for handling complaints fairly and promptly.

How to Make a Complaint

Please contact our support team in the first instance. If the matter is not resolved to your satisfaction, you may escalate it in writing to our complaints handling officer.

Full procedure and contact details are in the downloadable document.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.